By using DIGITAL PRK services, you agree to the following terms. Please read them carefully before placing an order.
⚠️ Why We Don't Accept Third-Party Payments
At DIGITAL PRK, we take fraud and theft very seriously. One of the most common fraud methods is when someone's bank account or payment app is hacked or stolen, and the stolen funds are used to purchase digital top-ups on gaming platforms.
🔴 How this fraud works:
- A criminal steals someone's bank account or payment app credentials.
- They use the stolen account to pay for game top-ups on our platform.
- The real account owner discovers the theft and files a complaint.
- This causes problems for us and for the player who received the top-up.
✅ Our commitment to you:
By refusing third-party payments, we protect all our customers — including you. This policy ensures that every transaction on our platform is legitimate, safe, and comes from the rightful account owner. We are committed to providing a safe and trusted top-up experience.
1. Player ID Responsibility
The customer is fully responsible for entering the correct Player ID, account information, or game username before submitting an order.
- DIGITAL PRK is not responsible for top-ups sent to a wrong ID due to customer error.
- No refund will be issued if the wrong ID was entered by the customer.
- Always double-check your Player ID before confirming your order.
2. Payment Responsibility
The customer is responsible for sending the correct payment amount and using the correct payment method as shown during checkout.
- We are not responsible for orders lost due to incorrect payment details (wrong account number, wrong amount, etc.).
- We do not accept payments from third-party accounts (accounts that do not belong to you). We strictly enforce this policy to protect our customers — stolen accounts or stolen funds are sometimes used to make purchases. Any order paid from a third-party account will be rejected and reported.
- Always pay from your own personal account to protect yourself and others.
3. Refund Policy
✅ We issue a refund if:
- The top-up was never delivered after confirmed payment.
- There is a verified problem on our side (technical issue, incomplete order, etc.).
- An incorrect amount was delivered due to our error.
❌ We do NOT issue a refund if:
- The customer entered a wrong Player ID.
- The customer sent incorrect payment information.
- Payment was made from a third-party account — such orders are automatically rejected as a security measure against stolen accounts and stolen funds.
- The top-up was successfully delivered to the correct account.
4. Customer Support
We are here to help you at any time. We are happy to assist you with:
- Explaining how to place an order step by step.
- Helping you find your Player ID in any game.
- Answering any question about our products or payment methods.
- Following up on your order status.
- Explaining anything related to our website — with ease and patience.
5. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes means you accept the updated terms.